Connecting Public Libraries With The Information They Need To Tell Their Story And Serve Their Community
Is your library looking for ways to engage with your community and continue to provide value during this time? WhoFi helps public libraries understand and engage with their patrons – within the building and beyond.
Automated monitoring of WiFi networks provides crystal clear reporting that anyone can interpret. This makes it easy to see how your patrons are using your library and can guide decisions on how to best serve your community, as well as providing accurate numbers for the PLS reports.
Are more patrons using the WiFi at night? Are patrons using WiFi in the parking lot? Should you expand your signal? How can you adapt programming? These are questions that library directors across the nation are answering by using WiFi insights to demonstrate their value and guide decisions.
Why WhoFi?
Easy to Use
Your reports are easy to access at any time through your user dashboard. They’re designed to be easily interpreted and are printable for board meetings. Our service is continuously evolving through feedback from our library partners
Smarter Together
Our service provides WiFi session count information to public libraries across the country to meet the requirement of the Public Library Survey. In addition, we are helping directors make data-driven decisions by showing WiFi usage patterns of new vs. return visitation, visitation frequency, peak hours, WiFi usage duration, and more.
Respect user privacy and build trust.
Our fundamental belief in user privacy is why we always anonymize devices and maintain compliance with privacy laws.
What are other libraries saying about WhoFi?
“I’ve been waiting for a service like this for years! It’s easy to view the monthly report and I can’t believe how many sessions we were missing with previous tracking methods. I’m very happy with this technology.”
Lyon County Library, Amy Geddes
“The IT department and I agree that of all the tools provided by the State this is the best one and we really like it. It’s super easy to use and I really like the setup of the analytics account.”
Smoky Valley Library District, Jeanne Bleecker
“The information available through the reports is great. I’m so glad the state purchased this for us. Now the board can see how the library is benefiting the community. We’re really able to show our worth.”
Ashton Public Library, Tim Christianson
“WhoFi is the best and easiest to work with, out of all the tools the state has provided. We used a door counter previously and it was difficult to understand and interpret the numbers. The WhoFi insights are so much better. The customer service is amazing. They call when they say they will, are respectful of my time and the experience has been seamless.”
Rock Valley Public Library, Nicole McCray
Get the insights you need.
Schedule a demo to learn how WiFi analytics can give your library valuable information you can use to make better data-influenced decisions and tell the story of your library.