Passes

Expand Community Access.  Capture the Impact.

Libraries and community spaces often partner with museums, zoos, parks, and cultural organizations to provide free or discounted access to local experiences.

These programs are powerful for the community, but managing them can become a manual process of phone calls, paper logs, spreadsheets, and reminders.

WhoFi Passes turns pass lending into a simple online experience for patrons while automatically capturing the data that shows how your partnerships are being used.

Make Community Pass Programs Easier to Run

With WhoFi Passes, visitors can browse available passes directly from your website, reserve a date, and receive reminders automatically.

Staff manage everything from one dashboard while usage data builds in the background.

Passes supports both:

• Physical passes that are picked up and returned

• Electronic passes delivered digitally with no return required

The system handles the scheduling rules, inventory limits, and reservation workflows that make pass lending unique.

A Better Experience for Patrons

Patrons start on a clean reservation page linked from your website where they can quickly see:

• Which passes are available
• What dates can be reserved
• What benefits each pass provides
• Any borrowing policies or restrictions

Instead of calling or visiting the desk to check availability, patrons can see options instantly and reserve online.

Clear Workflows for Staff

Staff can easily manage pass activity from one place:  Easily see:

• Upcoming reservations and pickup schedules
• Reservation details and status tracking
• Calendar and list views of pass activity

Instead of juggling paper logs or spreadsheets, staff always know which passes are available and which are reserved.

Reporting That Shows Community Impact

WhoFi Passes captures usage automatically, making it easier to answer important questions such as:

• Which passes are used most often
• Seasonal trends in community demand
• Whether new passes should be added or renewed

Monthly reports help demonstrate the value of these programs to library leadership, boards, and funding partners.