WhoFi Moves To New Office Space

We moved! Our team recently completed the set up of our new office and we are so excited to be in our new space! The new modern space fits our growing team and our vision of work. Like many other companies and many of our community partners, we're taking a hybrid approach to our new office.  Everyone is continuing to work from home as an option for the convenience and flexibility that it provides.  But we also have our office as a place to get away from the house, that has resources that don't…


Zoom for Public Libraries

Online meetings are becoming the norm for many of us for a variety of reasons. Some libraries are migrating their in-person programming to online formats using tools like Zoom or Facebook Live. Since some libraries are still are operating in a limited capacity, their physical meeting spaces may be off-limits, but online meeting spaces are still available and being created using tools like Zoom.  So what exactly is Zoom and how can public libraries use Zoom to meet community needs? What is Zoom?…


Nextdoor for Public Libraries

When COVID-19 closed public libraries, librarians quickly adapted their services and outreach efforts for the online space. In this post, we continue the Libraries Online series.  If your public library is looking for more ways to connect to your community, consider creating a Nextdoor account for your library. It’s a great platform to communicate to the hyperlocal community about resources and events your library offers.  What is Nextdoor? Nextdoor is a private, free social network to connect…


How To Use Instagram To Share Your Library’s Story

Social media is playing a significant role in helping libraries stay relevant in our ever-growing digital society. Just as they are leading the charge in digital equity. As part of our Libraries Online series, we’re sharing ways that libraries can use social media to connect to their community and promote library services. This blog will focus on the Instagram platform and how to use its visual layout to share your library's story. Using Instagram for your library is a great way to share…


Monthly At A Glance Report Simplifies Board Reporting

WhoFi is happy to announce the release of the monthly At A Glance Report for all partner libraries. Through conversations with our public library partners, it became clear that there was a need for a simplified board report surrounding their patron WiFi usage. Previously library directors used another WhoFi report, the Trend Summary, to show WiFi usage. The Trend Summary Report is a detailed view of the monthly usage and is great for digging deeper into usage patterns. While directors enjoy the…


Public Library Insights One Year Into The COVID-19 Pandemic

The past year has brought many changes and challenges. And it’s also created an environment for growth. Faced with uncertainty, libraries rose to the challenge and adapted their services to meet the changing needs of their communities. In many ways, libraries are able to meet patrons' needs now even better than before. The flexibility of these new offerings made it easier to reach additional community members, and our library partners think these changes are here to stay. It’s helped libraries…


Getting Social While Social Distancing

Librarians are people who want to connect with their community. Through library services, outreach, programs, and much more, libraries and librarians are beacons to all communities. So when library doors closed due to COVID-19, this was tough on the community and the librarians who thrive on serving and connecting.  In times of crisis and economic recession, people need the library more than ever. They need someone to help connect them with free resources, social services, a safe place to use…


Introducing the WhoFi Program Planner

Program Planner is the program reporting tool for modern libraries Easily Track Your Library’s Programs For Accurate Reporting Libraries are adapting to meet changing community needs by connecting with patrons online and in-person. The Program Planner offers a replacement to cumbersome tallying methods.  It also helps libraries better understand their patrons to further improve their service. What is Program Planner? Program Planner is a reporting tool to help libraries understand their…


Q4 Effects of COVID-19 on Public Library WiFi Use

WhoFi analyzed data from our library partners to determine the effect of COVID-19 on patron WiFi usage. This report includes our findings during Q4 2020. We’re now ten months into the COVID pandemic, and public libraries continue to adapt to this new normal by reinventing their services to meet the current needs of their communities. These new innovations are taking place across the country. Libraries are bolstering their online collections and expanding access, enhancing access to public WiFi,…


Libraries Staying Connected To Patrons With Online and Outdoor Events

As the coronavirus pandemic continues, libraries continue to adapt and find creative ways to stay connected to their communities. From drive-in WiFi, grab and go book pickup, and modified services and programs, libraries are going above and beyond to meet the needs of patrons while staying connected online and outdoors.  If your library has outdoor space or a local park area available (and recommended safety guidelines are followed) outdoor programming paired with an online component would be a…