The Economic Impact Of WiFi Connection

Providing free WiFi in public libraries improves communities. Internet should be viewed as an investment, not a cost, to public institutions. This blog explores the theories that support these statements and outlines the research that proves the economic impact of a WiFi connection.  More than 200 hundred years ago, Adam Smith stated that “the wealth of nations included the acquired and useful abilities of all the inhabitants or members of the society.” Acquired abilities that are useful for…


Q3 Effects of COVID-19 on Public Library WiFi Use

WhoFi analyzed data from our library partners to determine the effect of COVID-19 on patron WiFi usage. This report includes our findings during Q3. We’re now seven months into the COVID pandemic, and public libraries continue to adapt to this new normal by reinventing their services to meet the current needs of their communities. These new innovations are taking place across the country. Libraries are bolstering their online collections and expanding access, enhancing access to public WiFi,…


9 Community Engagement Ideas for Public Libraries During COVID-19

This year has been challenging for public libraries and communities. Libraries were tasked with managing shutdowns while recreating their programming and services for an online space. Fortunately, libraries were well-equipped to manage the changes and meet community needs. Communities need their libraries more than ever. Public libraries are essential during these challenging times. Are you looking for ways your library can expand community engagement?  Here is a shortlist of ideas to enhance…


Navigating the Changing Landscape of Public Library Programming During COVID-19

Libraries across the country are stepping up in a time of crisis. As we continue to adapt to this new (ab)normal reality, libraries shift their programming model to reach beyond their physical buildings and provide essential services for their communities. How are librarians navigating the changing landscape of public library programming during COVID-19? Innovation during times of crisis can lead to lasting positive change for public library programming. Librarians are innovating new ways to…


Libraries Can Improve Patron Experience By Expanding Digital Services Using E-Rate Funding

According to FCC reports, 24 million people in the U.S. lack broadband internet access. In the coronavirus times, the need for internet access is more important than ever. So how can libraries maximize their resources to improve the patron experience? The FCC’s E-Rate funding is one solution. The E-Rate program makes telecommunications and information services more affordable for schools and libraries. The ongoing proliferation of innovative digital learning technologies and the need to connect…


wifi analytics book cover

WhoFi Customers Can Download WiFi Analytics Book For Free

Exciting news for our WhoFi partners: our recently published book, WiFi Analytics: Track, Improve, Grow, is now available to all customers as our gift to you. You can access your digital copy of the WiFi analytics book by logging into your WhoFi dashboard and going to the monthly report section.  At WhoFi, we strongly believe that insights gained through WiFi analytics can improve communities and strengthen public spaces. This is why our co-founder, John Kerber, recently published a book about…


Why Libraries Need High Speed Internet

During COVID-19, high-speed internet is a life-line — that millions of Americans lack. Libraries need high-speed internet to better serve communities. Lack of internet access in some communities has been a problem since the explosion of the internet. Now, during the coronavirus pandemic, lack of internet access is creating wider gaps between those with access, and those without.  It means the difference between students being able to get an education, or not. Workers being able to maintain…


Special Report Update: Effects of COVID-19 on Public Library WiFi Use

Early in the coronavirus pandemic, WhoFi released a special report about the effects of COVID-19 on public library WiFi use.  We analyzed library WiFi usage during March – the month that many libraries closed their buildings. This report consisted of consolidated data from our library partners across the U.S. to provide a better understanding of the national response to the COVID-19 outbreak and the effect on public library WiFi use.  A PLA survey report showed that 98% of libraries closed to…


Community Is Bigger Than A Building

Public libraries across the nation are struggling to reopen their doors, with 47% saying they’re unsure when they will reopen to the public. Libraries are places of community and connection for everyone. People rely on the library for more than books and videos. Libraries offer social services like literacy programs, U.S. citizenship classes, continuing education, housing, and tax assistance. Libraries have also become a safe haven for people experiencing homelessness who need to access social…


stay connected to communities

5 Ways To Stay Connected To Your Community Even With Closed Doors

Human connection is something we inherently know we need, in some capacity, because of the very nature of our being. We are social creatures and rely on one another – our community – for survival. We need to stay connected to communities. Now that we aren’t gathering in public places, nurturing the community beyond the building is crucial.  Here are 5 ways public libraries can stay connected to their communities while doors are closed to the public. 1. Curb-side pick-up Many libraries started…