What People Are Saying about WhoFi

“I’ve been waiting for a service like this for years! It’s easy to view the monthly report and I can’t believe how many sessions we were missing with previous tracking methods. I’m very happy with this technology.”

Lyon County Library, Amy Geddes

“The IT department and I agree that of all the tools provided by the State this is the best one and we really like it.  It’s super easy to use and I really like the setup of the analytics account."

Smoky Valley Library District, Jeanne Bleecker 

“The information available through the reports is great. I’m so glad the state purchased this for us. Now the board can see how the library is benefiting the community. We’re really able to show our worth.”

Ashton Public Library, Tim Christianson

“WhoFi is the best and easiest to work with, out of all the tools the state has provided. We used a door counter previously and it was difficult to understand and interpret the numbers. The WhoFi insights are so much better. The customer service is amazing. They call when they say they will, are respectful of my time and the experience has been seamless.”

Rock Valley Public Library, Nicole McCray

"We've been using WhoFi for about a year, and it's a huge improvement from what we were doing before. The state purchased this for us to create a unified counting method so all of our libraries can compare apples to apples. It's helped the board understand the data by qualifying and establishing metrics."

Pella Public Library, Mara Stickler

“We’re very pleased with WhoFi and the statistics. The library was getting push back from City Hall about leaving WiFi on 24/7 because of a negative perception that it might cause problems. The WhoFi statistics were able to confirm that there is a need for 24/7 WiFi, and there’s been no negative activity associated with 24/7 access. Because of the need these numbers confirmed, we expanded our signal to reach a nearby park so patrons could sit on the benches while using the internet.”

Stubbs Memorial Library, Emily Todd

“Before WhoFi started counting our wifi use we thought only one or two patrons a year used the wifi in the library. We were stunned to find out in the first month how much our Wi-Fi was being used and still being used today. It’s easy to set-up and use. If you can use email, you can use this.

We leave the WiFi on 24/7. We know that it’s being used by nearby homes, school kids sit in the parking lot or park across the street.”

Valley Tell Library, Deb Gillick

“Great set-up experience and customer service! The monthly reports come like clockwork and have more information than I could’ve hoped for! The board loves being able to see historical data to compare one time period to the next. Great all-around service!”

Cozard Library, Melissa Huchtmaker

“Everyone with the company I've spoken with has been incredibly helpful, courteous, and friendly. They also are aware that their customers have different levels of technical knowledge, and explain things very clearly, and never in a condescending tone if one doesn't understand. They are always willing to answer any questions I may have. The product works well, but it is the company's employees which make it a real success!”

Moody County Resource Center, Erica Rorvik