Libraries face a growing challenge: balancing their role as essential community hubs with the increasing demand for clear reporting and decision making based on insights. Whether it’s preparing annual reports, communicating with stakeholders, or organizing programs, the administrative workload can be overwhelming. Many librarians would rather spend this time for planning and patrons…

Fortunately, there’s a solution. Some libraries have found a way to simplify reporting, enhance their communication with stakeholders, and better connect with their communities. In this post, we highlight insights from librarians who have embraced WhoFi’s tools to overcome common challenges and unlock new opportunities this year. Read more about how we’re helping librarians thrive in 2025 below!

Simplifying Reporting and Saving Time 

Thanks to Question Sets and automatic monthly reports  librarians no longer spend hours at the end of the month and year manually compiling data, allowing them to focus on what truly matters—benefiting their communities.

Tierra Griffith from Montrose Memorial Library shares, “The counts that are automatically added to the annual report are the best. [WhoFi] also helps me prepare for board meetings.”

Before implementing Question Sets, many libraries relied on manual data entry and paper logs. With WhoFi, essential metrics like program attendance, WiFi session counts, and circulation data are stored in a central database and easily accessible for reporting. This shift has reduced workload and stress, enabling librarians to use the insights within for planning.

Enhancing Stakeholder Communication

Clear and engaging communication with stakeholders is vital for libraries who rely on ongoing support from towns, cities, and other groups to operate. WhoFi’s reporting tools empower libraries to present their value in impactful ways.

Wendy Doyle of Woodbine Carnegie Library notes, “Thanks to the easy-to-understand information in Question Sets reports, we are actually being noticed by the city council and asked questions.”

Visual reports make it easier for libraries to demonstrate their impact to city councils, boards, and other stakeholders. This increased visibility creates opportunities for libraries to connect with local leaders or even secure additional funding for new initiatives.

Supporting Community Connections

Libraries play a pivotal role in their communities, offering programs and services that meet diverse needs. WhoFi is helping librarians track and showcase these efforts, strengthening their connection to the people they serve.

Laurie Hazel from Cambridge Memorial Library highlights, “We are making a difference here with all of our programs and participants. People are using our library for lots of things, not just books.”

By providing insights into patron trends and service usage, WhoFi enables libraries to tailor their offerings to better serve their communities. These insights also foster collaboration with local organizations that may want to be involved, further expanding the library’s reach and impact.

Learning and Growing Together

The journey to develop new tools for libraries is a collaborative effort. We rely on libraries to guide our development efforts and make the service even better. 

Sabrina Lewis of Avoca Public Library shares, “I tell people I am sure [WhoFi] will continue to get better as time goes on.”

Listening to library feedback and implementing changes has been instrumental in creating an all-in-one solution for libraries. By fostering a community of learning and innovation, WhoFi is helping librarians thrive and adapt in an ever-changing landscape.

By simplifying administrative tasks, enhancing communication, and deepening community connections libraries using the suite of services can continue to demonstrate their worth, advocate for their needs, and enrich the lives of those they serve.

As Sabrina Lewis wisely said, “If you do things the same way, it can be hard to change, but it is worth giving it a chance.” Explore how WhoFi can transform your library’s operations and impact today, click the button below to schedule a meeting!

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