Libraries play a crucial role in their communities, but behind the scenes, staff members face a significant challenge: collecting and reporting service usage efficiently. Many libraries have struggled with outdated methods, such as spreadsheets and paper form tabulations, that take up valuable time and energy. However, with the implementation of WhoFi’s Question Sets, libraries are transforming the way they collect and utilize information to make informed decisions and complete the library annual report.

The Challenge: Time-Consuming Data Collection

Before using Question Sets, libraries relied on complex, time-consuming methods to track things like program attendance, service desk requests, and study room usage. Many reported spending countless hours manually compiling information, which left little to no time for analyzing trends and planning for the future.

“Gone are the days of keeping Excel spreadsheets.” – Jonatha
“Each month, gathering my data took hours, multiple emails, and several spreadsheets to get the information into a usable format.” – Susan
“Before QS, I had staff put their data into a spreadsheet, then I would take that data and put it into a Word document just to make it easier to read. Now, with WhoFi, I get clear reports in just a few minutes.” – Annette

Libraries needed a solution that could save them time and make data more accessible for future planning.

The Solution: Simplified State Reporting

One of the biggest advantages of Question Sets is its ability to simplify library annual report submissions. Instead of scrambling to compile data at the last minute, libraries can input information throughout the year, ensuring a smoother and more efficient reporting process.

“Question Sets helps tremendously when it’s time to do the survey. It has been extremely helpful!” – Alison & Jonatha
“No more spending hours, days, and weeks putting the information together.” – Amie

With Question Sets, libraries can complete their annual reports in a fraction of the time, eliminating stress and ensuring accuracy.

The Impact: More Time for What Matters

Libraries that have adopted Question Sets report significant time savings, allowing staff to focus on more impactful work—engaging with their communities and enhancing library services.

“Before QS, it took me a full 40-hour work week to complete the survey; now it takes just a day!” – Lisa
“It cuts my reporting time in half.” – Sabrina
“I no longer have to lock myself up in my office for the last week in October. The collaboration that QS invites staff into helps everyone contribute to the survey.” – Allie

By reducing the administrative burden, libraries can allocate more resources to community engagement and strategic planning.

Through the feedback of library partners, it’s clear that Question Sets is making a tangible difference. It eliminates cumbersome manual library reporting processes, streamlines state reporting, and ultimately frees up staff time for what truly matters—serving their communities.

If your library is still struggling with manual data collection, consider making the switch to a more efficient and effective solution. WhoFi’s Question Sets might just be the game-changer your library needs. Contact us to learn more at marketing@whofi.com or click the demo button below. 

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