Analytics of Regular Customers
Jason was a regular at the coffee shop. He had glasses and a white beard. Spending a few hours reading or working on his laptop on weekday afternoons is how we usually saw him. He was always friendly to the staff. He’d been coming so long that he had become a staple, one of the people we just expected to always be there. Then one day Jason stopped coming. And that’s when the questions started. Was he OK? Had he moved, or found a different coffee shop? Maybe he started a new job. Did our…