Libraries manage a lot in a single day: room bookings, program registrations, pass reservations, reports, invoices, and patron questions. In our Q3 2026 Product Updates Webinar, we shared several improvements designed to make those daily workflows clearer and easier for staff.

Watch the full Webinar Here:

Payments Updates

WhoFi Payments now gives staff more flexibility when creating invoices.

• Charges under $1: Add small fees for things like printing, copies, or lamination.
• Optional email addresses: Create an invoice without an email when you want to print it, mail it, or hand it directly to a patron.
• Simple payment tracking: Mark invoices as paid and record the payment method, such as cash or another accepted option.

Spaces Updates

Spaces now includes clearer communication for patrons after they submit a booking request.

• Clearer confirmation screens: Patrons can see whether a booking is pending approval or confirmed.
• Improved email status messages: Booking emails now make the status easier to spot.
• Less confusion for staff and patrons: Clearer status details can help reduce follow-up questions at the desk.

Question Sets Updates

Question Sets received a visual improvement to make data entry easier.

• Highlighted rows: When staff enter data, the active row is highlighted so it’s easier to confirm they’re in the right place.
• Clearer category and frequency labels: Staff can more easily see where they are working.
• Spaces data syncing: For libraries tracking space usage, WhoFi continues to help by syncing Spaces data into Question Sets for reporting.

Passes Updates

For libraries using Passes, staff now have a faster way to manage reservations and review usage.

• New pass reservation shortcut: Add a pass reservation from anywhere in WhoFi.
• Closure shortcut: Add library closures more quickly so passes and spaces aren’t available when the library is closed.
• On-demand Passes report: Review pass usage, popularity, and recent schedule changes across flexible date ranges.

ILS Verification Updates

WhoFi has expanded ILS verification support.

• New support for Evergreen and Sierra
• Continued support for Koha, SirsiDynix, and SIP2-enabled systems
• Helpful for libraries that want to verify patrons before registrations, space bookings, or other requests

Community Calendar Updates

The Community Calendar now includes small improvements that make schedules easier to read and manage.

• Fuller event titles in week view: Patrons can more easily read program names without clicking into each event.
• Custom holiday and closure colors: Libraries can update closure colors to better match their calendar setup.

Registration Updates

Registration received several helpful updates for both staff and patrons.

• Refreshed Registration Hub: View registration lists in a cleaner layout.
• Drawer view: See patron details and custom question answers without downloading a list.
• Staff shortcuts: Quickly resend emails, edit registrations, cancel, move patrons to a waitlist, or restore canceled registrations.
• Improved cancellation pages: Patrons now see clearer confirmation when a registration has been canceled.
• Anti-bot review alerts: Staff receive an email if a registration needs review.
• Staff-only registration access: Staff can add patrons before registration opens or after it closes to the public.
• Clearer waitlist messaging: Confirmation screens and emails now make it easier for patrons to understand whether they are registered or waitlisted.

These updates were shaped by feedback from libraries using WhoFi every day. We hope they help your team save time, reduce confusion, and continue serving your community with confidence.